Resident messages in one place
Review conversations alongside the tenant and property context needed to understand the request.
One Inbox With the Property Attached
Tenant Communication Software That Keeps Follow-Up in Context
Keep resident conversations, property context, announcements, payment reminders, and communication history together so every message has an owner and a next step.
Why This Workflow Works
A message is easier to resolve when the manager can see the resident, property, lease, rent record, and open work behind it—without switching between an inbox and separate files.
Targeted announcements
Send operational updates to the relevant residents while keeping an auditable communication history.
Configurable rent reminders
Set pre-due and late reminder rules from connected rent records; automated delivery begins only after the production scheduler has been enabled and verified.
A useful tenant portal
Residents can review payment history, leases, and assigned documents, message the manager, and submit guided maintenance requests.
From Signal to Finished Work
- 01
Receive the resident message
The conversation arrives in the workspace with the resident and property connection intact.
- 02
Review the operating context
Check the related lease, rent status, prior communication, or open maintenance before replying.
- 03
Respond and preserve history
Keep the response and follow-up visible to authorized team members who may handle the next step.
Frequently Asked Questions
Can UnitStack send rent reminder emails?
Managers can configure pre-due and late reminder rules based on connected rent records. Automated delivery is rollout-controlled and begins only after the production scheduler has been enabled and verified.
Can tenants message the property manager?
Yes. Tenant conversations can be reviewed and answered from the manager workspace with resident and property context.
Can viewers respond to tenants?
No. Viewer access is read-only. Owners and Admins handle resident communication and operational changes.
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